These Terms of Service ("Terms") govern your use of Attesar (the "Platform"), operated by Attesar (operating entity to be confirmed) ("we", "us"). By creating an account, browsing, buying or selling, you agree to these Terms, the Privacy Policy, the Refund & Delivery Policy, the Prohibited Items Policy and, if you sell, the Seller Agreement. If you do not agree, do not use the Platform.

01Who We Are#

Attesar is an online marketplace for digital products. We provide the technology that lets identity-verified sellers list digital goods and lets buyers purchase them with payment protection. We are an intermediary. Unless we say otherwise on a specific listing, we are not the seller of any product and do not own or license the products listed.

02Eligibility#

You must be at least 18 years old and legally able to enter binding contracts in your country. You may not use the Platform if you are located in, or ordinarily resident in, a country or region subject to comprehensive sanctions (CU, IR, KP, SY) or if you are a person with whom dealings are prohibited under applicable sanctions or export-control law. Businesses must be lawfully registered and represented by an authorised person.

03Your Account#

You are responsible for everything that happens under your account and for keeping your password and two-factor codes secret. Tell us immediately about any unauthorised use. You may hold one account unless we approve otherwise. Staff and moderator accounts are subject to additional security requirements.

04The Marketplace#

We carry only categories where authorship can be shown from its source file — code, design files, editable projects or a registrar transfer. Software applications, licence keys, WordPress and Shopify plugins, browser extensions, game projects, domain names, stock media, music, courses, e-books and 3D asset packs are not accepted, and listing them under another category is a breach of these Terms.
Sellers are the suppliers of record for the products they list. The sale contract for a product is between the buyer and the seller; we facilitate it and provide the buyer-protection service described below.
Every seller completes identity verification and accepts the Seller Agreement before listing. Every listing is screened automatically and reviewed by our staff before it becomes visible.
Listings must be accurate. A seller warrants that they own or are licensed to sell the product and that it contains no unlicensed third-party material.
We may remove, hide or refuse any listing at any time, and may suspend or close accounts, for the reasons set out in Section 12.
Rankings: we publish two separate boards at /ranking, and we never blend them.
"Performance" is earned. Positions are calculated only from verified, completed orders, buyer feedback, refunds and disputes, and delivery timing. The parameters and their relative importance are published on that page. No payment can change a Performance position.
"Spotlight" is advertising. Sellers pay for placement and the only thing that decides the order is the total amount a seller has spent promoting that listing. Every Spotlight card is labelled as paid placement. Spotlight has no effect on Performance positions, on search results, or on reviews.
Only listings that are already published, staff-approved and sold by an identity-verified seller may be promoted. Advertising payments are final and are not refunded if another seller later spends more.
Affiliate Programme. Members may share a referral link and earn a share of the platform fee on orders completed by people they introduce. Commission is paid from our own revenue: it never increases what a buyer pays and never reduces what a seller receives. Full terms, including the disclosure you must make when you publish a referral link, are at Attesar/affiliate-program.

05The Professional Services Directory#

Attesar also operates a directory of professionals — advocates, doctors, accountants, architects and others — at Attesar/services. The directory is a separate service from the marketplace and the following applies to it.

What it is. The directory publishes factual particulars supplied by a professional and submitted by them for publication: name, qualifications, registration number, areas of practice, place of work and contact details. It is a listing, not an advertisement, not a recommendation, not an endorsement and not a ranking. Positions cannot be bought, and there is no featured or promoted placement anywhere in the directory.
Professional conduct rules. Several of the professions listed are restricted by their own regulator from advertising or soliciting work — including advocates in India under Rule 36 of the Bar Council of India Rules, and registered medical practitioners under the National Medical Commission's professional conduct regulations. Listings are therefore confined to verifiable facts. We do not publish ratings, reviews, testimonials, superlatives or claims about outcomes, and we remove promotional wording before publication.
We are not a party to your engagement. Any consultation, retainer, treatment or other engagement is a contract between you and the professional alone. We are not a party to it, we do not supervise it, we take no fee or commission from it, and we do not receive or hold any money for it. No solicitor-client, doctor-patient or comparable professional relationship arises between you and us.
Nothing here is advice. Content on the Platform, including category and practice-area descriptions, is general information only. It is not legal, medical, financial, tax or other professional advice, and you must not rely on it as a substitute for advice from a qualified professional who knows your circumstances.
Medical emergencies. The directory is not an emergency service. If you have a medical emergency, contact your local emergency number or attend a hospital. Do not use an enquiry form.
What we verify, and what we cannot. Before publishing a listing in a category whose regulator requires registration, we check the registration number given to us against the relevant public register, and a member of our staff makes the decision to publish. We do not and cannot verify a professional's competence, the quality or outcome of their work, their continuing good standing after publication, their insurance, or the accuracy of every statement in their profile. Verification means the number was checked at that time. It is not a warranty, and you remain responsible for satisfying yourself about anyone you engage.
Your obligations as a listed professional. You warrant that the particulars you submit are accurate and your own, that you hold the qualifications and registration stated, that your registration is current, and that you are entitled to practise in the places listed. You must keep your listing accurate, tell us promptly if your registration lapses or is suspended, and comply with the rules of your own regulator, which continue to apply to you and prevail over anything on the Platform. You are responsible for anything you publish and for how you handle enquiries and any personal data you receive through us. Listing is free; we do not charge for placement and will tell you before that changes.
Enquiries. An enquiry is always started by the person seeking help; we never send a professional's details to anyone unprompted, and we do not sell leads. When you send an enquiry, your name and contact details are passed to that professional so they can reply, and they become responsible for that data as described in our Privacy Policy. We do not guarantee a reply, a consultation or any outcome.
Removal. We may decline, edit, unpublish or suspend any listing — for example where a registration cannot be verified, a listing is promotional, a regulator or court requires it, or we receive a credible complaint. We will give the professional a reason and a route to respond. A professional may withdraw their listing at any time.
Complaints. Complaints about the directory itself go to our Grievance Officer under Section 20. Complaints about a professional's conduct or advice must go to that professional's own regulator, which is the only body able to determine them; we will tell you where to complain if you ask.

06Payments and Buyer Protection#

Payments are processed by licensed payment providers (currently Stripe for international buyers and Razorpay for buyers in India). We do not store card or bank details.
When you buy, you pay the seller's price plus the buyer-protection fee (8%). Nothing else is added at checkout: where tax applies to that fee it is already included in it, and your invoice shows the included amount separately. The payment is held by the payment provider and is not released to the seller until you confirm delivery or a dispute is decided in the seller's favour.
Prices are listed in US dollars. Buyers in India are charged the Indian rupee equivalent at the rate shown at checkout. Your card issuer or bank may apply its own fees.
We do not offer stored-value wallets, prepaid balances or transfers between users. A seller's balance holds only the proceeds of completed orders pending withdrawal.
We do not accept cryptocurrency.

07Delivery and Confirmation#

Digital products are delivered by download from the Platform, by licence key or access invitation shared in the order's secure delivery panel.
You must check the product and either confirm delivery or open a dispute within 7 days of delivery. If you do neither, the order is treated as confirmed and the payment is released to the seller.
Confirming delivery releases the payment. Please test the product first.

08Refunds, Cancellations and Disputes#

The Refund & Delivery Policy explains when refunds are available. In summary: you may cancel before delivery begins; after delivery, refunds are available where the product was not delivered, is materially not as described, or infringes third-party rights. Digital content delivered as described is not refundable once downloaded, except where your consumer law provides otherwise. Disputes are decided by our Trust & Safety team on the evidence in the order (timeline, files, messages, downloads). Decisions are final as between the parties on the Platform and do not affect your statutory rights.

09Fees and Taxes#

Buyers pay the buyer-protection fee shown on each listing and at checkout. Sellers pay a withdrawal fee (1%) when they withdraw earnings. There are no listing fees.
Where the law requires tax on our own charges, it is included in the rates quoted here rather than added to them, so the amount you pay and the amount a seller receives are exactly as stated. Every order produces documentation either way: buyers receive an invoice for the buyer-protection fee, sellers a separate commission statement.
Tax collected at source (Indian sellers). Once your completed sales through Attesar exceed ₹1,00,000 in an Indian financial year (1 April to 31 March), we withhold 0.5% on the portion above that figure under section 52 of the Central Goods and Services Tax Act and deposit it with the government against your GSTIN. This is not a fee and not our income — it is your own tax, paid in advance on your behalf, and you claim it back in your GST return. Every payout statement shows the amount withheld and the financial year it belongs to. Sellers outside India are not subject to this and nothing is withheld from them.
Tax on the product itself is never charged by us — the seller is the supplier of record and is responsible for tax on their own sale.
Sellers are responsible for any tax, duty or levy on the sale of their products, including registering for and remitting GST, VAT or sales tax where they are required to. Where a law treats us as the deemed supplier or requires us to withhold or collect tax on a sale, we will do so and say so on the invoice.
Fees may change. We will give at least 14 days' notice on the Platform before a fee increase takes effect.
Buyers pay a 8% buyer-protection fee on top of the seller's price. Sellers pay a commission of 20% of the sale price, deducted when the payment is released. Both rates are inclusive of any tax we must charge on them, so a seller always receives the sale price less exactly 20%, before any statutory withholding described below. The commission rate applied to an order is the rate in force when that order was created, so a rate change never alters a deal already agreed. A 1% withdrawal fee applies when a seller pays out a balance. Applicable tax is charged on our fees and shown before payment. Full details are at Attesar/fees.

10Licences and Intellectual Property#

When you buy a product you receive the licence stated on the listing (personal, commercial, extended, exclusive, royalty-free, per-seat or full transfer). Unless the licence says otherwise, you may not resell, redistribute or sublicense the product itself.
The Platform, its name, logo, design, code and content (excluding user listings) are our property or licensed to us. You may not copy, scrape or reverse-engineer the Platform.
You grant us a non-exclusive licence to display the text and images you upload for the purpose of operating and promoting the Platform.

11Content, Moderation and Communication#

Keep all negotiation, delivery and payment on the Platform. Messages in order chats are screened automatically for fraud and off-platform payment requests, and may be reviewed by staff when a dispute or report is raised. Tagging @Aegis invokes an AI assistant whose replies are clearly labelled and are not legal, tax or financial advice.

12Prohibited Conduct#

You must not: list or buy anything in the Prohibited Items Policy; misrepresent a product or your identity; pay or request payment outside the Platform; file false disputes, reviews or reports; infringe anyone's intellectual property; upload malware; harass anyone; interfere with the Platform; or use it for money laundering, fraud or any unlawful purpose. Violations may result in warnings, removal of listings, withholding of disputed funds, suspension, permanent closure and reports to authorities.

13Consumer Rights#

Nothing in these Terms limits rights you have under mandatory consumer law, including the Consumer Protection Act 2019 and the Consumer Protection (E-Commerce) Rules 2020 in India, the Consumer Rights Directive in the European Union, the Consumer Rights Act 2015 in the United Kingdom, and equivalent laws elsewhere. Where these Terms conflict with such a law, the law prevails.

14Disclaimers#

The Platform is provided "as is". We do not guarantee that any product will meet your needs or that the Platform will be uninterrupted or error-free. We do not verify the technical quality of every product; we verify the identity of sellers and review listings for policy compliance. Product descriptions are the seller's responsibility. Directory listings are published from particulars supplied by the professional; we verify a registration number where a regulator requires one, but we do not warrant anyone's competence, continuing good standing, insurance, availability or the outcome of any engagement, and we are not a party to it. Nothing on the Platform is legal, medical, financial or other professional advice.

15Limitation of Liability#

To the fullest extent permitted by law, our total liability to you for all claims arising out of the Platform in any twelve-month period is limited to the platform fees you paid us in that period. We are not liable for indirect, incidental, special or consequential loss, or loss of profit, data or goodwill. Nothing limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited by law.

16Indemnity#

You will indemnify us against claims, losses and costs arising from your breach of these Terms, your listings, or your infringement of any third-party right.

17Suspension and Termination#

You may close your account at any time from Settings, once open orders are complete. We may suspend or close your account for breach of these Terms, legal requirements, fraud risk, or prolonged inactivity, with notice where the law requires. Sections that by their nature survive (licences already granted, fees owed, disputes, liability, governing law) continue after termination.

18Changes to These Terms#

We may update these Terms. Material changes are announced on the Platform at least 14 days before they take effect, and you will be asked to accept the new version on your next sign-in. The version number and date appear at the top of this page.

19Governing Law and Disputes#

These Terms are governed by the laws of India. Subject to Section 13, the courts at the place of our registered office have exclusive jurisdiction. If you are a consumer outside India, you may also rely on the mandatory consumer-protection rules and courts of your country of residence. Before going to court, we ask that you contact our Grievance Officer so that we can try to resolve the matter within 15 days.

20Grievance Officer#

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021 and the Consumer Protection (E-Commerce) Rules 2020, our Grievance Officer is Grievance Officer (to be appointed), reachable at grievance@attesar.com. Complaints are acknowledged within 24 hours and resolved within 15 days.

21Contact#

Attesar (operating entity to be confirmed), registered office address to be published. Support: support@attesar.com. Legal notices: legal@attesar.com.